Social entities

A social context marked by the technological revolution

The exceptional circumstances in which we live mark a clear path where digitalisation is present and will be present in the future in our lives, our employability, our education, our relationships and our health. However, the most vulnerable groups in our society find themselves excluded from many of the opportunities that technology offers to improve their levels of well-being for various reasons.

The COVID-19 pandemic has accelerated this need for change, demonstrating the indisputable value of applying new technologies to improve the processes and conditions of all those involved in social action, from beneficiaries to workers, volunteers, partners and donors.

In this context of digital transformation, it is essential that we reach the most vulnerable sectors of society by digitally strengthening the Third Sector and empowering the people who will experience this process, enabling them to have a greater impact and to bridge the digital divide of the groups they work with in each area.

How can social organisations take advantage of the great opportunities offered by digital transformation to strengthen their social action and impact?

The ‘White Paper on the Digital Transformation of the Third Sector’ is the definitive report that brings together resources, tools, data, lessons learned, best practices and a complete basic guide that serves as a compass for any social entity, regardless of its size or organisational model, to understand the value provided by technology and make decisions about their own transformative digital strategy.

It is a publication that proposes a route of understanding and guidance, so that each entity can identify what it needs strategically and how it can undertake its digital transformation process from its own identity and organisational reality, as well as from the social context in which it operates. A guide that looks in to digital transformation beyond the mere application of technology, by setting out a process of understanding how digital reality can transform the way people function and are served, and how to manage this organisational change in the most optimal way possible, taking into account the character and starting point of each entity.



To digitally empower the Third Sector and the people who comprise it, enabling them to increase the impact of their action and to bridge the digital divide of the groups they work with in each field.


Consolidating a digital strategy aligned with the mission of social entities, focused on the impact of their work on beneficiaries, and incorporating technology in their daily work to improve the welfare of society.


Strengthen social action, generating new formulas for response and relations between organisations and people, volunteers and social agents, in line with the cultural changes that are taking place in the digital society.